All success stories
Aromaria

Retail · Mexico

Aromaria scales premium DTC with customers who actually come back.

A locked-cost performance program tuned for unit economics, not raw order volume. Customers acquired through Revfy ordered more, came back faster, and refunded less than every other paid channel on the same window.

About the client

Aromaria is a premium home fragrance brand based in Mexico, running its DTC operation on Shopify.

The brand had built strong product market fit with affluent buyers, but its acquisition channels were not bringing back the repeat customers the unit economics needed.

The goal

Acquisition channels were delivering one-time buyers.

Meta and Google were bringing volume, but most customers never came back. The team needed a partner that could deliver buyers with high repeat propensity at a controlled cost.

  • Low repurchase rates on incumbent channels
  • No contractual cost guarantee, prices swinging by campaign
  • Attribution drift between ad platforms and Shopify

The solution

A performance program wired directly into Shopify.

Aromaria committed to a target volume of verified orders at a locked unit cost. Native Shopify integration removed attribution conflicts. Revfy absorbed optimization risk and Aromaria scaled in two phases: a Gold validation plan first, then Platinum at scale.

  • Fixed, contractually-agreed cost per verified order
  • 100% precise attribution via native Shopify integration
  • Revfy assumed optimization risk end-to-end
  • Two-phase rollout: Gold validation plan, then Platinum at scale

The results

Premium customers, not just orders: higher AOV, faster repeat, lower refunds.

From the Gold pilot to the Platinum scale-up, Revfy customers ordered larger baskets, came back to a second purchase faster, and returned products less often than any other paid channel in the same window. Recurrence climbed from 1.4× to 2.3× as the program scaled.

6.17×

ROAS LTV

overall blended

2.3×

Recurrence

orders per customer

+35%

Higher AOV

vs channel average

−55%

Refund rate

vs other channels

Vs other channels

Revfy vs the channels Aromaria already ran (same 90-day window).

Average order value (AOV)

+35% vs benchmark Revfy advantage

Recurrence (orders per customer)

2.3× vs 1.0 to 1.4× +1.0× advantage, Revfy

Time to 2nd purchase

−30% vs benchmark Revfy advantage (faster)

Refund / return rate

−55% vs benchmark Revfy advantage (lower)

ROAS LTV at 90 days

6.17× vs 1.4 to 4.5× Revfy advantage

The customers from their campaign bring a monthly recurrence I've rarely seen.

Rodrigo Ramirez

·

Marketing & Ecommerce Director, Aromaria

Period

Gold plan to Platinum plan

Status

Scaled from validation pilot to full plan.

Your turn

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